Story Based Survey

We all know the traditional surveys. An expert thinks about what to ask, with luck (or not), the expert 'probes' first into the question behind the question, comes up with smart questions and interprets the results.

Great if you need a biased outcome. But what if you need an unbiased outcome?

Story Based Survey with the story teller doing the interpretation.

VOC & Fast Focused Change

Nice-to-haves are a serious cause for overruns. The solution is simple and at the same time a though mindset and discipline.

It doesn't matter what indusry and it doesn't matter at what stage of development it is. I know that 20 years ago the same difficulty existed and continues to exist.

The solution sounds so simple: create and only create what is minimaaly necessary. What is preventing us and what can we do about it?

Lean + Six Sigma = Love or War?

Too often you see Lean/Six Sigma as if it is one and the same. Is it a good love match, or is it a disaster in the making?

Both claim to improve processes through eliminating waste. However, Lean and Six Sigma define and reduce waste in a very different way.

Below a very short but accurate description between the core differences and the consequences for applicability.

KANBAN in s/w development (2)

KANBAN in s/w development is quite different from Kanban in production. Although both are visual planning systems using cards, there are significant differences as well.

Cynefin ...putting the bits and pieces in relation

Dave Snowden has a wonderful framework called Cynefin.
Dave is still in the process of developing it. The good thing is he put everything on his blog, the bad thing is, you need to find the bits and pieces.

Below you'll find a presentation that links all the different Domains and the title brings you to the latest blog on it.

(N)PCA an addition to LEAN thinking?

Those applying LEAN are familiar with AVA and NAVA; (Non) Added Value Activities. Of course Added Value is seen from the customers' perspective. It is very beneficial to look at a process based on AVA and NAVA. But is it sufficient?

When an activity is of Added Value, does it mean that the customer is willing to pay the cost for it?

Some of my achievements

The achievements are the result of a team. I do know that in all the cases below, without me, it would not have been easy or possible at all.

Sometimes I had to teach myself new things. Sometimes I had to completely develop new things).