VOC & Fast Focused Change

Nice-to-haves are a serious cause for overruns. The solution is simple and at the same time a though mindset and discipline.

It doesn't matter what indusry and it doesn't matter at what stage of development it is. I know that 20 years ago the same difficulty existed and continues to exist.

The solution sounds so simple: create and only create what is minimaaly necessary. What is preventing us and what can we do about it?

Lean + Six Sigma = Love or War?

Too often you see Lean/Six Sigma as if it is one and the same. Is it a good love match, or is it a disaster in the making?

Both claim to improve processes through eliminating waste. However, Lean and Six Sigma define and reduce waste in a very different way.

Below a very short but accurate description between the core differences and the consequences for applicability.

KANBAN in s/w development (2)

KANBAN in s/w development is quite different from Kanban in production. Although both are visual planning systems using cards, there are significant differences as well.

What is going on in the service industry?

When I think of service industry, I think certainly not one-size-fits-all. I do not think that the human factor is a small and subordinated to the whole. I do not think service industry even slightly resembles production from the 80s in the last millennium. Am I wrong? 

Many in the service industry, from healthcare to ICT, are busy embracing principles that were seen as a solution for production from the distant past. A time of high volumes, few changes, thinking that there is infinite capacity, labor marginal factor. Why?